Frequently Asked Questions
Everything you need to know about your Le Petit Trou experience.
How do I determine my correct size?
We provide a comprehensive size guide on each product page. Our lingerie is designed to fit true to size, but if you are between sizes, we recommend opting for the larger size for maximum comfort.
What are your shipping options and delivery times?
We offer worldwide shipping via premium couriers. Domestic orders typically arrive within 2-4 business days, while international shipping can take 5-10 business days depending on your location.
What is your return policy for intimate apparel?
For hygiene reasons, we only accept returns on items that are unworn, unwashed, and in their original packaging with all tags and hygiene seals intact. Returns must be initiated within 14 days of delivery.
How should I care for my Le Petit Trou pieces?
To maintain the delicate nature of our fabrics and embroidery, we strictly recommend hand washing in cold water with a gentle detergent. Always air dry and avoid tumble drying.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure digital payments through PayPal and Apple Pay.
Are your products ethically manufactured?
Yes, all Le Petit Trou collections are proudly designed and manufactured in Poland, ensuring high-quality craftsmanship and fair labor practices throughout our production chain.